Shipping & Delivery Policy

At True North Tires, we make tire buying simple by offering local delivery, shipping options, and pickup where available.

Shipping rates and delivery areas

These are order rates, not per-tire charges, for standard tire orders of 1–3 or 4+ tires. Your postal code determines the delivery area; choosing a province alone does not establish an urban, rural or island rate. Exact rates and product availability are confirmed at checkout.

Standard tire order rate reference

Delivery area	1–3 tires	4+ tires
NL — St. John's/Avalon	$34.75	Free
NL — Rest of NL	$69.25	$34.75
NB / NS / PE — Urban	$69.25	$49.95
NB / NS / PE — Rural	$99.45	$64.95
NB / NS / PE — Islands E5E, E5G, E5T, E5V	$184.45	$149.95
QC — Urban	$99.00	$64.50
QC — Rural	$119.45	$84.95
QC — Island G4T	$184.45	$149.95
ON — Urban	$99.00	$64.50
ON — Rural, including N0R	$119.45	$84.95
ON — Island P0P	$184.45	$149.95
AB — Urban	$64.50	Free
AB — Rural	$149.95	$34.50
SK / MB — Urban	$99.45	$64.75
SK / MB — Rural	$149.95	$99.45
BC — Urban	$234.95	$169.00
BC — Rural	$284.95	$169.00
BC — Islands V8K, V0P, V0R, V0S	$349.95	$169.00

Product-specific exceptions

• Sets of 4 or more tires stocked at our Mount Pearl warehouse qualify for Free NL Delivery — $0 anywhere in NL. The cart must be made up entirely of Mount Pearl–stocked tires (wheels can be added). 1–3 tires use the regular rate shown at checkout.
• Select wheels in all ten provinces: $64.50 for 1–3 wheels; free for 4+ wheels.
• Armed wheels ship free across all ten provinces.
• Commercial truck tires: free delivery to NL, NB, NS and PE via Shopify shipping rates, not SMART. Do not infer this exception from an LT prefix alone.

Product and destination restrictions

• Some products can only ship to NL, NB, NS and PE. Checkout will not offer a rate for them anywhere else.
• Some products can only ship within Newfoundland and Labrador.
• This reference covers the ten provinces only and makes no territory delivery promise.
• Shopify local delivery is hidden; this is separate from the delivery rates shown at checkout.

This is a rate reference, not a shipping quote or a mixed-cart calculation. Checkout confirms the applicable options for your actual products and address. Contact us if you need help.

Delivery Times

Delivery times vary depending on inventory location, courier schedules, weather, and customer location.

Many local orders can be delivered quickly, while rural or partner-shipped orders may take longer. We will provide updates when possible and contact you if there are any major delays.

Pickup Options

Local pickup may be available for select in-stock products. If pickup is available for your order, we will confirm the pickup location and timing after purchase.

Please do not arrive for pickup until your order has been confirmed as ready.

Courier & Third-Party Delivery

Some orders may be delivered by True North Tires directly, while others may be shipped through trusted courier partners. Once an order leaves our facility or partner warehouse, delivery timing may depend on the courier.

Missed Deliveries or Incorrect Addresses

Customers are responsible for providing a correct delivery address and contact information.

If a delivery cannot be completed due to an incorrect address, missed appointment, lack of response, or unsafe delivery conditions, additional delivery fees may apply.

Damage or Missing Items

Please inspect your tires when they arrive.

If your order is damaged, incomplete, or appears incorrect, contact us as soon as possible with your order number and photos if applicable. We will work with you to resolve the issue.

Special Orders

Some tires are special-order items and may ship directly from a partner warehouse. Special-order items may have different delivery timelines and may not be cancellable once processed.

Questions

For delivery questions, fitment confirmation, or shipping quotes, contact True North Tires before ordering.

True North Tires
TrueNorthTires.ca
709-714-1901